At Limelight Arts Travel, we are committed to protecting your privacy as a visitor to our website. We adhere to the principles contained in the Commonwealth Privacy Act 1988. This Privacy Policy sets out the information that we collect about you, in order to maximise our services to you.

You may change your details at any time by advising us in writing by email.

Personal information

From time to time, Limelight Arts Travel Pty Ltd will receive and store personal information from you, that you enter onto our website, provide directly to us or give to us in other forms. This may include basic information, such as your name, phone number, address and email address, which we may use to send information, provide updates, and process your booking on a product. We may also collect additional information, including but not limited to feedback, changes to email preferences, responses to surveys, and financial and credit card information provided for booking purposes.

Limelight Arts Travel Pty Ltd may use the information that you provide to send you information and updates on our products and services. We may also use it to improve our offering and to better understand your needs. We may do this by contacting you by telephone, email or mail.

We may need to disclose certain information, from time to time, which may include your personal data, to comply with a legal requirement such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Limelight Arts Travel Pty Ltd, its customers or third parties.

At times, we may need to store, process or transfer the information that we collect to parties located in countries outside of Australia, including but not limited to third party operators or suppliers to organise your travel arrangements. Limelight Arts Travel Pty Ltd does not and will not sell or deal in personal or customer information.

When you book on a Limelight Arts Travel tour, you become part of the Limelight media family. Every person who books on one of our tours receives a free 12-month subscription to Limelight magazine, for over twenty years Australia's most authoritative source of news, reviews and information on classical music and the performing arts. To ensure that you receive your subscription, your name and email address will be provided to Limelight upon receipt of your final tour payment. You may opt out of this gift subscription and communications from Limelight at any time.

If there is a change in control of our business, whether by merger, sale or otherwise, or a sale or transfer of our assets, customer information, which may include your personal data, could be disclosed to a potential purchaser under an agreement to maintain confidentiality, or be sold or transferred as part of that transaction.

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosures covered by it. Where we disclose your personal information to third parties, we will request that they also follow this Policy with respect to the handling of your personal information.

Limelight Arts Travel is committed to ensuring that your personal information is secure. We have in place suitable physical, electronic and managerial procedures to safeguard and secure this information and to protect it from misuse, interference, loss and unauthorised access, modification and disclosure. Although we take measures to safeguard against unauthorised disclosures of information, we cannot guarantee the security of any information that you transmit to us, or receive from us.

COOKIES AND ANALYTICS

When you visit our website, we may collect certain information, such as browser type, operating system, and website visited before visiting our site. This information is aggregated in order to analyse how people use our site, so that we can improve our services.

We may use cookies on our website. Cookies are very small files that a website uses to identify you when you return to it, and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer, and most web browsers automatically accept them. You can choose to reject cookies by changing your own browser settings, but this may prevent you from taking full advantage of our website. We may use cookies to analyse website traffic and to provide a better online experience. Cookies may also be used to serve relevant advertising to website visitors through third party services such as Google. These ads may appear on our website or on other websites that you visit.

The Limelight Arts Travel website and Limelight Arts Travel’s email marketing may contain (or you may be sent via the Limelight Arts Travel website or email systems) links to other websites that are provided by independent third parties (Third-Party Websites).

If you decide to leave the Limelight website or email and access any of the Third-Party Websites linked within the Limelight Site or email, you do so entirely at your own risk.

The terms and conditions of use of the Third-Party Websites govern your access and use of those websites.  You should review all applicable terms and policies, including privacy and data gathering practices, of Third-Party Websites or relating to any applications you use or install from a Third-Party Website.

You acknowledge that Limelight Arts Travel does not control and is not responsible for Third-Party Websites.  No Third-Party Websites are investigated, monitored or checked by Limelight Arts Travel for accuracy, appropriateness or completeness. 

The inclusion of, linking to or permitting the use or installation of any Third-Party Websites on or from the Limelight Arts Travel Site does not imply that Limelight Arts Travel has endorsed, recommended or makes any representations about the content or any offers of products or services contained in those Third-Party Websites.  Limelight Arts Travel is not responsible for any Third-Party Website or any content posted on, available through, or installed from, a Third-Party Website.

Any purchases you make through Third-Party Websites will be from companies other than Limelight Arts Travel and Limelight Arts Travel takes no responsibility whatsoever in relation to those purchases, which are exclusively between you and the applicable third party.

You expressly agree and acknowledge that Limelight Arts Travel does not endorse the products or services offered on Third-Party Websites.  You expressly agree to hold Limelight Arts Travel harmless from any harm caused by your purchase of products or services offered on Third-Party Websites. You will hold Limelight Arts Travel harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any contact with Third-Party Websites.

Privacy Enquiries

You may request details of any personal information that we hold about you, in accordance with the provisions of the Commonwealth Privacy Act 1988. If you would like a copy of the information that we hold about you, or believe that any information that we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at info@limelight-arts-travel.com.au. In accordance with certain circumstances set out in the Commonwealth Privacy Act 1988, we reserve the right to refuse to provide you with information that we hold about you.

Policy Updates

This Privacy Policy may change from time to time. This document was last updated on 17 January 2025.